Frequently Asked Questions

• Do you offer men products?

Yes, Aloire Beauty World offers men and kids products in store and on the website at aloirebeautyworld.com

 

• Are your stores closed/open?

We are now open to the public. We are now introducing Buy Online Pickup In Store. Please shop at aloirebeautyworld.com to see if your favorite products are available to be picked up in store. We are also offering no-contact curbside pickup in select locations. 

 

• Do you offer Buy Online Pickup In Store?

When you visit aloirebeautyworld.com you will be able to select Your Store. You will be offered the Pickup In Store option for eligible items when shopping the website and inventory is available in that location.

 

• How long will it take for me to be notified that my online order will be ready to be picked up in store?

All In Store Orders will be ready for pickup within 1 hours after you placed your order. Orders placed outside of store hours will be ready for pickup the next day. You will be notified that your order is ready for pickup via email. You can also opt-in for text messages about the status of your order during the checkout process.

 

• What do I need to bring to pick up my Store Order?

You will need to bring a Government Issued ID and/or a copy of your Order Confirmation email.

 

• Is my local store doing curbside pickup?

Curbside pickup is now offered where permitted by local regulations. 

 

• What is the estimated time for shipping orders?

Given high volume, please allow 1-2 business days for orders to ship. We are working to get orders out as quickly as possible. We now offer Buy Online and Pick Up In the store when you place your order  aloirebeautyworld.com. In some areas, no-contact curbside pickup is also available. 

 

• How long does it take to receive an online order?

Given increased volume, please allow 3-5 business days for deliveries once your order has shipped. Orders may be shipped from different warehouses and/or stores and can arrive in multiple shipments.

 

• There are missing items in my shipment.

Due to an increase in online order volume, items may have been cancelled from your order due to inventory availability or quantity restrictions. Please check your email shipment confirmation to see if any items were out of stock. Unfortunately our system does not support backorders yet.

 

• How do I know if my order went through?

You should receive an order confirmation email verifying your order was placed. Please check your spam folder if you do not receive an email from us.

 

• Can I convert my online order into curbside pickup?

Unfortunately, no. Once an order is submitted, we have no way to change it.

 

• How can I modify the items and/or quantities on my order?

We’re so sorry, but once an order is submitted, we have no way to change it.

 

• Will I receive a shipping notification?

Yes. In the event your order is being fulfilled by more than one location, a shipping confirmation email will be sent for each shipment. If some items cannot be fulfilled, we will send you a final email detailing any items that maybe short shipped or cancelled.